A while ago I was offered over the phone an upgrade for my vodacom 3G. The upgrade turned out into a total downgrade ending up without connection. I normally don't take over the phone a product and for one I did I got big time. In fact it is shocking that telesales as it is, is legal in the Banana ...
I immediately called Vodacom Customer Care again and they undertook to have it cancelled in 72 hours. On the 25th of July 2013 I recharged my account with R24 airtime and, I immediately called Vodacom Customer Care to enquire whether the subscription service has been cancelled.- THEY CONFIRMED THAT ...
I captured a new application for a contract online a month or so ago. when the sales person called, i asked if i could do a sim swop, as i had a prepaid phone. she advised that i could, but as soon as i receive the phone i need to contact them, i did only to find out that the micro sim was ...
I have 2 vodacom cellular phones of which none work at the moment. The first is a contract phone which has been locked and is being investigated for. Customer Care at first couldnt tell me the why there was an investigation. On my second attempt to find out what was going on I was told that the ...
I am financed by MFC and my installment is supposed to be R3923.51, to my surprise this month an amount of R4630.46 was debited off my account, when i phoned in your customer care number 0860879900 and i spoke to Kele today on 26/05/13 who could not give me answers. The only thing i did was to ...
UPGRADED FROM TOP UP 315 TO DATA PACKAGE.HAVE R535.00 LEFT THAT I ALREADY PAID FOR.VODACOM IN POTCHEFSTROOM TOLD ME TO CONVERT MY AIRTIME TO DATA AND IT WOULD BE CARRIED OVER TO NEW CONTRACT.PHONED VODACOM CUSTOMER CARE AND LADY TELLS ME IM GOING TO LOOSE THAT AIRTIME /DATA THAT I HAVE, ON 1 ...