Standard bank credit card division has sent me a letter stating that my credit card has been upgraded to a gold card and that they would now be charging me more per month for this facility. What a cheek! I did not give standard bank permission to forcibly upgrade me without even asking me. ...
My card expired in November 2013. Following instructions, I informed card division on 15th November that I had not had renewal card. Was told 5-10 working days lead time. Visited my branch first week in December, no card. Visited my branch first week in January, no card. Was told courier company ...
Good day. I am currently in the United States and have enabled my credit card for usage oversease. My card was blocked by Nedbank for some or other reason seeing that they only have a call centre, to which I spent almost R500 in trying to reach them without success as all the call centre personnel ...
Check your statements on a regular basis if you have a Clicks Credit Card. FNB put unknown charges e.g. tracing fees, accumulated interest (on budget totals settled) etc through on your account and can't explain these charges when you contact them. This card has been an absolute nightmare since day ...
After changing my credit card accounts to receive statements by e-mail without my permission and despite numerous requests by me to change my statements back to being received by post as I am unable to open the emailed files, Absa Credit Card division refuses to send me by post the statements that ...
Why do companies not do staff training. I have held on for 20 MINUTES with FNB Card Division. I want to do 2 simple transactions. Change my surname on the account as I am married and have a second card issued on my account - SIMPLE enough!! I received a text stating that FNB had tried to call me, ...