This has been going on for years now Standard Bank keeps listing me on ITC this problem is just not getting sorted out you had trace alerts on me! how can standard bank just keep on doing this! This account is closed sort it out or I will be going to the ombudsman. ...
I have not been able to use my credit card from the 29/12/2013 to date. Every time I try to swipe - the store says the machine cannot read the chip which could be the fault of the store or its machine but every time I try to draw at the ATM I get a "chip reader failed" error. When I ...
Over the Christmas period I had R52, 000 worth of on my Standard Bank credit card. A month later, I still have not been able to get the amount reversed and get to use my credit card. If you phone the Standard Bank number, you get transferred from person to person. Last week the kind lady - trained ...
On November 21 2013, FNB credit card division called me to notify me that I qualify for an upgrade on my Credit Card. Namely a shift from Gold to Platinum, which an increase in credit (R50 000) a lower interest rate (15 percent). I indicated that I accepted the offer. Alot of time went by, and I ...
I have been trying to obtain an FNB credit card for the past couple of months. I managed to submit all the requested documents by mid December (in spite of them coming up with new requirements at least twice). I called the call centre to confirm the receipt of all documents. I was informed that all ...
I had transactions going off my credit card, and FNB's and credit card division were extremely helpful in cancelling my card and investigating and reversing the transactions. In both cases they responded extremely quickly and delivered results well before I was expecting them. As this credit card ...