On 09/10/2013 I sent an email to Standard Bank asking them to close my account and I received an automated response telling me they received my email and I'll be contacted within 24 hours. This morning I received an SMS stating my account is in arrears. I phoned Standard Bank to tell them I will ...
Trying to stop statements for a closed account, but person were so rude. He did not give me time to talk, keep on interrupting. ...
I hereby wish to express my disgust in respect of the way in which my complaint has been dealt with by FNB. The only reply I got was from Tracey Sonickson (Complaints Resolution) of FNB on 19 November (today, 8 days since my formal complaint on Hellopeter), apologizing for the inconvenience I ...
I logged into my on-line banking which had a notification that i am approved for a credit card limit increase if a certain amount. I then contacted my banker to take up the offer and use that to consolidate my debt. The application was declined based on affordability. so no one takes into account ...
SINCE THE BEGINNING OF THIS YEAR I HAVE SPOKEN TO DIFFERENT PEOPLE REQUESTING FOR THE CREDIT CARD THAT WAS OFFERED TO ME LATE LAST YEAR TO BE CLOSED BECAUSE I HAD CHANGED MY MIND. I DID NOT RECEIVE THE CREDIT NEVER COLLECTED IT AND I KINDLY ASKED FOR THE ACCOUNT TO BE CLOSED THE TWO PEOPLE THAT I ...
On my last monthly statement an amount of R270 was added for services fees. I hate this but I have had it on other credit cards. However, the there is a further amount charged of R270 as a "Loyalty Fee". For the sake of my sanity and before I cancel this card, will someone please explain ...