Im utterly disgusted with the service of Mweb, last month i called Mweb to cancel my data account with them and move my line to Telkom, they however emailed me back to say it can only happen at the end of February and i let them know by the 20th january. I thought ok fine lets wait and then Mweb ...
I called into the contact centre as my order got stuck in the payment process. The contact centre agent, Suaiman, advised me to cancel the order and re-place it. I was reluctant to do that as the order consisted of 5 speciality books that had taken me ages to find. With no hesitation, Suaiman ...
I am trying to find out what the settlement value on my car is. I called the Finance number on Nedbanks website, and was on hold for 20 minutes, I was then put through to someone else, and was put on hold again, and was then put onto someone else who put me on hold again!! I called the Complaint ...
The FNB contact centre is very unhelpful and the consultants don't seem to know what is going on. I made a pay now and clear transcation which still hasn't cleared some two days later. the contact centre keeps sending me from pillar to post and nobody knows whats going on. They keep telling me the ...
I am really tired of this bank, i complained two weeks ago and now i have more problems. do you just do as you please with peoples account? who gave you authorization that you have to tranfer a stop order that i had on my old account? i am not winning with this bank. i would like to close all the ...
My mother has made arrangements to pay an amount of R100 every month as she is not working any more. She is being contacted every day by different consultants & to my understanding the call bill is been charge on her account. We have gone to the Balfour branch to hand in the documents that are ...