I put a call limit on my data account, cell c charged me above the call limit, when queried it the call centre agent acknowledged fault after listening to the recordings of my initial request, a case was raised to request a refund, nothing happened and diversionary tactics including being kept on ...
I emailed FFW numerous time to cancel my policy and also for a claim submitted FOUR mons ago. No real resolution on either queries. As Peggy mentioned in an email to me that my policy was cancelled, yet lo and behold, I was billed the very next month. Not only that, I was billed on an incorrect ...
I was bumped off my plane as the result of KULULA overbooking and had to catch the next flight. For this inconvenience I was given a R400 voucher - which at the time I felt was an appropriate gesture which settled the situation. Now, today, having spent 30 minutes connected to the call centre, I ...
I have had an account with Edgars for a number of years, and recently enquired on the website form as to what I need to do to close my account. I received a reference number: 1869315/20130118/S.G.N I had no response on this, so then sent an email on 18 Feb, waited for another 48 hours (which is not ...
In the market for Motor vehicle insurance and found the best service ever from King Price ...
Today I received a sms from African Bank to call them urgent, to avoid additional charges on my failed debit order. Very confused I phoned them to know what is going on, because according to me, my account is up to date. The guy in the contact centre told me, they could not take of a debit order n ...