Being transferred from one agent to the next, waiting at a branch for assistance for about an hour. No-one can help to activate online billing. The account has been activated, money has been paid into the account, but still no activation for online billing. Called the call centre and was ...
Jennifer is the 1st consultant who actually kept her promise. Thanks Jennifer you can contact me any time should you need a job in a proper call centre environment. As from my side I will be switching service providers - this is pathetic service! To think that I had to wait 17 days... ...
On the 27th of March I accidently uploaded a 1 gig MTN Data bundle to the wrong cellphone number (0604845654 instead of 51 at the end), I called MTN and I spoke to Thembisa Majokweni, whom advise me that they will need a proof of purchase. While on the line with her I've e-mailed it through to her, ...
After a non delivery of a pre-order I tweeted Takealot. What an amazing response!! Barbara e-mailed me immediately, put me in contact with the courier (Mr Deliver) CEO, and kept me in the loop the whole time. Amazing service on a Friday evening!! I will be back!! ...
Unauthorised ATM withdrawals took place on my cheque account. I spoke to Natasha Pillay, who did not provide me with the correct info on how to proceed with my claim, which has led to delays and me doing something I should not have done - destroy my cheque card. I admit that I should have known ...
On 13 February I asked ABSA a question regarding my account. Until now I didn't receive any confirmation and acknowledgement. Does the contact form even give you a reference number? ...