Hi There, I had my cell phone from me, I reported it to your offices and was helped by Kholeka. She was very helpful and efficient and had everything sorted out in less then 24hrs. It was an absolute pleasure dealing with her. Thank you so much ...
My wife is employed by Netcare and is on the Netcare medical Scheme. We recently attended to a doctors appointment and submitted the claim on 27-01-2013. On 08-02-2013 we followed up on the progress of the claim, and we were advised that it was not received. We re-submitted on 10-02-2013. On ...
My car was broken into on the 4th of March 2013, I called Iwyze and registered a claim for the Radio and Window. Palesa Nakedi said I did not cover the Radio and she said she will go back QA and retrieve the sales call and revert to me. Never happened and she sent me an email that she cannot find ...
My name is Sammy andi had an accident yesterday (25/03/2013) at about 6:55am. The emergency guy from iwyze did an excellent job by sending a tow truck. He advised that I lodge a claim with the claims department which I have attempted to do since yesterday 11h00 to today. All I hear is background ...
Claims relating to treatment for my 6 year old daughter's KIDNEY CANCER which is a PMB are routinely rejected. Profmed is required by law to pay for these. When I query these rejected claims, I am faced with clearly untrained and very rude call centre agents such as Portia, who could not understand ...
Good day, I've been waiting the whole day for my claim number which was supposed to have been texted to my phone and also emailed to me with the details of the panel beater where I was supposed to take my car for a quote. This is totally unacceptable because when I asked the lady if she's sms'd the ...