It has now been a month since I logged a complaint on Hello Peter about a claim that was not processed and to date I have not received feedback from Auto and General. I am appalled by the service received from the Auto and General Claims department. I reported a claim in 2012 (I think it was July) ...
I filled a claim on the 17th of January 2013 for 2 ipods, their accessories and wine that were from my home. I paid the R1000 access and the company that was contracted delivered the 2 ipods and an itrip. Outsurance also paid the amount to replace the wine. The other accessories for the ipods are ...
I contacted the claims department in connection with my camera that I could not find to find out weather I could claim for is seeing as I replaced it a month before. This was on 11 Jan. I spoke to Jani and she requested me to email the slip for the new camera to her so that she can claim for it. I ...
I received my car from hail-damage repairs (which took a little over 3 months), on the 26th January 2013. The car is in a shocking condition. My dashboard is sun burnt, the assembly of the door panels is still loose, the passenger door handle is broken, and my car generally looks like it was used ...
I had reported accidents i had with Celeste Nov 2012 and captured my claims and advised that i must take my car to be assessed and I did so Mon 26 Nov if not mistaken. I received a call from a guy called Roby/Robin telling me my claims were approved and that my excess is R3975.80 if not mistaken ...
I was very angry and disappointed with M&F, for them to take long to pay my claim. Thank to the lady that workes at cliams department, she came to my rescure as i was about to cancel my policy. She was very helpful, reliable, accomodating and honesty. And not forgeting the gentleman by the name ...