I have a problem with the statement that i received from GEMS Medical Aid and phoned call center but they couldnt explain the statement to me and they transfer me to the claims department and I was holding there forever they dont answer they calls and its not for the first time they do this. Im ...
I have sent through my claims for clinic (Storks Nest) fees that I had to pay in cash when I took my twins for their immunisations on 20/09/2012, 18/10/2012, 22/11/2012 and 10/01/2013. The first time I sent the claims in I received a letter that my medical aid nr was incorrect and the pratice nr ...
I was in a car accident in November 2012. I was in traffic and stationary when an drove into the back of my car. When claiming, first thing I was told is that I lose my no-claim bonus (supposed to be paid out this year). I was the victim of somebody else's incompetent driving and I'm penalised? ...
My dad was medically boarded off from work in April 2012 as he suffered from a dread disease. We have claimed through 2 institutions with no hassles and the accounts were settled and he was reimbursed from the date of incident. The problem we are faced with is that Standard Bank has settled the ...
Hi We phoned claim on the 9th January 2013, claim approved on the 25th January and the car is still not at the panelbeaters and no communication from either the panel beaters or the insurance companies and phoning to try and speed up the process. So now 4 and half weeks later and maybe another 2 to ...
I went to the dentist at the start of December and paid the bill myself directly to the dentist. I submitted the dentist's bill along with a copy of the lab bill (for inlay and crown manufacture) to Momentum Health almost immediately after. Momentum settled only around R5k of the R7.5k from my ...