I have bought a phone from Game and took an insurance with it. I went away to Mozambique and my phone got lot as soon as I came back I went to the Game where I bought the phone to report it I was told I needed to fill in a form and get an affidavit which I did. The were two options of submitting ...
A consultant called me when my cellphone contract had expired saying he is representing Vodacom and I renewed the contract to a cheaper handset. What the consultant did was to take insurance on my behalf and my account was billed for a period of over a year. When I requested recordings of the said ...
On the 22.04.13 I faxed through my claim form and since that day I have had to call the company on daily trying to get feed back on the claim. Twice I complained and asked to speak to the call cent re supervisor, George. I have been not been properly advised when I called, falsley been promised to ...
I called in January and reported that the debit order was deducting double, I spoke to Nokuthula who confirmed that the debit order was deducting double and she said she would rectify that and send a request for a refund, this month the debit order deducted once, however still no refund. I called ...