My credit card was paid up, but there are debit orders that are still going through my account. I called Card Division and was advised that the account is with Collections, they are unable to view my account and they transferred me to Collections. I did not get the name of the person I spoke to, ...
I received a call from the Standardbank card division about a month ago and was told that my about to expired card is ready for collection at the Santon City branch. I then politely asked the gentleman if they could possible deliver it to their branch at 5 Simmonds street where I was working at the ...
I required my account to be closed as I am unable to go into the Branch to pick up the card. I requested for this account to be closed. I received a mail stating the balance on my account and responded on 23/10/13 for the a/c to be closed. To date I have not received a response from Absa until a ...
I pay for toll fees with my credit card and twice this year the amount was double-billed (subtracted twice). I informed the card division by phone and was asked to send the info by e-mail to [Email Removed] which I did. After no response, I contacted them again and was asked for specific ...
It is Virgin Money South Africa's policy to send your renewal card with UTI Mounties along with getting them to collect a copy of your ID and FICA Documents. UTI Mounties is not authorised to give you the card till the courier receives those documents. Now I'm in a situation where my account is ...
On 4 September I requested that my Garage Card account be closed. I just called the Call Centre to ask for an email to be sent confirming that the account has indeed been closed. The lady informed me that it could take up to 48 (work) hours for such an email to be generated as it is done in some ...