I've been holding for cancellations now for 15 minutes. Is this your 'brilliant' strategy, Vodacom? Avoid customers? Really groundbreaking! I want to cancel my contract (079 496 6344) and I am also NOT paying the contract in full. I will be putting up the clause in the Consumer Protection Act that ...
I HAVE HAD ENOUGH OF YOUR USELESS SERVICE AND RECEPTION I WENT TO VODASHOP IN ILANGA MALL LAST WEEK TO CANCEL MY CONTRACTS AND AFTER THE TRAINEE TRIED FOR 45 MINUTES TO GET HOLD OF SOMEONE OVER THE PHONE AT CANCELLATIONS, SHE SAID "SORRY SIR I GIVE UP YOU WILL HAVE TO COME BACK" TODAY I ...
Last year June 2012 i did a pre mature cancellation and payed the amount on the quote and sent through the proof, then i get July statement and shows the amount i payed and shows im in a credit so i call accounts and accounts put me through to cancellations and i get told the cancellation was not ...
I have been trying since 27 February 2013 to get through to Vodacom's cancellations department. The calls get dropped, no one ever answers, and my last call went on for 27 min with no answer. I hereby request in public forum that my number 079 691 0278 to be cancelled. The contract expires on the ...
I have been attempting to contact Vodacom's cancellations department since yesterday (082 1958) - I remain on hold for quite some time (while listening to 'Gangnam Style' repeatedly) and then the call gets disconnected. As a result I may potentially have to stay on my contract for another two ...
Good day My contract expired in January. I called in to cancel the contract and was told this was done. I have not received any credit for February but an amount was deducted from my bank account on the 28th Feb. Also, the amount deducted was more than what my contract premium was. Please explain ...