I cancelled my data plan with Vodacom August 12th before heading overseas which was for R99 per month. The last payment should have been max Mid September, but I got charged R99 mid October and then R321.74 Mid November and I have not used the plan since terminating it. We have been fighting with ...
Walked into a virgin mobile store in Menlyn and asked to speak to someone from the cancellations department I made a payment arrangement with her and then I asked her to give me a reference number or some sort of proof of our conversation and she refused. She said someone els will contact me with ...
I reported a bad network signal related problem on 31 July 2013 (this was almost 4 Months ago!!!). After that I have reported the problem on 6 November @11:30, on 8 November @ 11:20, and on 18 November @ 14:09. Reference numbers: 6887989 and 105923941. I was told that I can cancel this contract ...
I emailed a cancellation form to MWEB and nobody responded. I then called the call center and they where no help. I resent the cancellation form to MWEB twice to [Email Removed] and my account still has not been cancelled. I read in an article that MWEB does not cancel their customers accounts and ...
Due to the noncompetitive deals from Vodacom these past few monhts, I found myself considering moving service providers after my 2 year contract ran its course. In contacting the nearest Vodashop, they advised me to call their "Cancellations Department" on 082-1958, as this, according to ...
I closed a company and forgot to cancel a Data line. Vodacom made no real effort to contact me and first I knew there was a problem was when I got declined for car finance. Vodacom added on about R2600 penalties on a R2200 bill but I just agreed to pay as Vodacom was just not interested in ...