Really disappointed - MTN I sent a request to cancel my contract with MTN on 08 August 2013. They replied with a confirmation email the matter was being attended too. On the 20th August 2013, a debit of R291.08 still goes off. Numerous mails and calls were made to MTN and they keep on saying the ...
I called customer care line yesterday i.e. 02 September 2013 on or about 16:10 in order to enquire what process must I follow to cancel my contract with them and convert it to pre-paid. I was told that I need to call cancellations department on 082 1958, which I did and I was holding for 25 minutes ...
I went to Vodacom Midrand to cancel one of the contracts. The lady consultant contacted the cancellations department who provided me with a premature cancellation quote. I specifically asked the consultant which amount I should pay and she advised me that I should pay the balance of contract. I ...
After recently moving into my new house, I discovered I have no signal for Vodacom whats so ever. I logged a call with Vodacom informing them of this and the service received was acceptable in the fact that they responded well enough. My problem is that my issue cannot be resolved until a new tower ...
I cancelled my 8ta/telkom mobile contract of the 25/06/2013 on 26/6/2013 at the telkom mobile store, wrote on hellopeter about the cancellation not being effected on 19/07/2013, & nothing besides a call to acknowledge the comment happened, so went to another telkom store & opened case no. ...
I paid the necessary amount to end my contract supposedly 4 months early, I was willing to sacrifice a substantial amount of accrued airtime just to get as far away as possible from this incredibly useless company, Colin Swartz, who has a manager title, could not perform the simple task of ensuring ...