I went into 8ta store to cancel my laptop contract. They couldnt help me personally and put me through to a call centre. I spoke to consultant who said he would log a case. When i got back to office, I also sent an email to cancellations to cancel. Since then I have probably sent 8 emails, phoned ...
On Friday, June 31st I sent a cancellation form instructing that my account be closed as of the 31st of July requesting that the form be processed immediately so that I could action my notice at Telkom. This was interpreted by your Cancellation Dept as a request to cancel my ADSL line immediately, ...
About 3 months ago vodacom stopped my bis because apparantely I prematurely upgraded so the special for the bis was no longer available. After them not being helpful at all or even wanting to do a spcial on an upgrade I phoned and they said my contract only comes to an end 1 jul, now the money is ...
I requested that my contract is cancelled on 31/5/2013, why the FFFFFF is my service already suspended at 08.00??? i still paid for this day!!! activate this until midnight today as that is what i paid for!!! is this line not even a PAYG as promised??? incompetent fools!!! ...
I updated my policy to "non smoker" but the premium was still higher than the competitors'. Finally I sent an cancellation email on the 9th of April. I received an auto response that someone will contact me within 2 business days. On the third business day, I phone them again. Got put ...
I have faxed and phoned Vodacom regarding my complaint with no reply whatsoever. Worst service I have ever received!!! The cellphone numbers: 082 727 9083 and 082 727 8552 were BOTH SIMULTANEOUSLY cancelled on 2 November 2012. The call was recorded and I was informed thereof. I specifically ...