Got a premature cancelletion quote and paid on the 6th day as you are supposed to settle within 7days. I paid at a vodacom outlet sent the email to retentions department on the 21st with id signed premature cancellation contract and proof of payment .till now nothing has been done the contracts are ...
I received a call for an upgrade on 2 numbers on Friday, yet I gave instructions to cancel these contracts in June 2012 and September 2013. When I had to speak to the cancellations department, the first guy told me that there is nothing that he can do and after heavy debates he slammed the phone ...
I have been trying to cancel my mtn wifi contract for the past month and every time I try and contact them I sit with the phone to my ear listening to some stupid music that just aggravates me even more. I suppose this is the typical service that a leading telecommunications provider serves. I will ...
I have not been able to cancel defined services since July 2013, despite the cancellations department committing to phone me back to resolve the issue. I being billed for services every month, despite my numerous requests. At this stage, my next step will be to lay a complaint with ICASA. ...
Requested cancellation of cel c contract (due to death of account holder) on 6 Dec at Polokwane branch. We were told the cancellation takes up to a month. Today (2 Jan) we received the monthly account which shows the full amount for the contract rental has been debited from the account holder's ...
In March 2013 I received the worst service from Vodacom and wanted to cancel my contract! They said I will have to pay a premature cancellation fee to be able to stop my contract. They sent me a premature cancellation quotation of more than R26000... I'm on the most expensive contract and really ...