I have been trying to cancel my ADT armed response. Called the call centre, and they said I must send and email with the details. I get an auto response but up to now no one responds. IF THEY CAN'T RESPOND TO AN EMAIL HOW DO THEY RESPOND TO AN EMERGENCY??? You send an enail into a black hole and it ...
On 30dec I complained about the second contract that I never approved. On the 1st of January I received a call from vodacom and they promised to cancel the contract immediately. This morning vodacom billed me R465.50 instead of R160 meaning they also debited for the contract that I queried. I'm on ...
Last month if not 2 months back, I received a call from a lady who claimed to work for vodacom. She offered me a mac book and I told her that I'll first have to go to the shops and view it first since I didn't know it. She asked me to give her my details but I refused. She continued to nag me for ...
MTN advised that I need to phone the call centre when my contract expires. Today I made 8 phone calls (holding on for the 8th time as we speak for an 1 hour 14 minutes!) I am yet to speak to a Cancellations agent to cancel my contract and convert to a pay as you go customer so that I dont lose my ...
I am still waiting for Vodacom to cancel my contract. Numerous phone calls made to the cancellation department with no luck! I am fed up. The contract has expired in April 2013 already and is currently on a month to month basis. The 072 177 5224 number has been ported to a cell C contract and the ...
I have tried every day this week to get through to the cancellations department at Vodacom. The number I am dialing is 0821958. There is never an answer! The music keeps playing in the background, and a voice keeps telling me I will be transferred to the next available operator, but no-one ever ...