We cancelled our office DSL lines on 1 August with effect 30 August. Now 4 months, endless phonecalls, queries and follow ups later, we are still being billed for those cancelled office lines. Nothing gets done and we continue to pay and pay because we otherwise loose the lines we would like to ...
Today was the 3rd time I called and is put on hold for cancellation department. It is redicioulis to been waiting for 10 minutes and stiill not helped to cancel my contract. When you want to open an account surely they assist immediately. It is to put off customers canceling contracts. The call ...
I have been trying to cancel my car insurance with MiWay since the 1st October 2013. I submitted a signed letter of cancellation to end the MiWay insurance on the 31st October 2013 to my broker. They then informed me that MiWay would not accept the letter and that I would need to phone the call ...
I've sent through the cancellation request for my 3G data contract, notice period 1 November 2013, effective cancellation 30 November 2013. Unfortunately I didn't quote the cellphone number on the form, and I've received an email to request my ID number to assist. Everything was supplied, they've ...
I've been trying to cancel my insurance policy with MiWay since Thursday, I sent a lady by the name of Mary Merefu stating that I want to cancel my policy. She said I will get a call to from one of their agents to do the cancellation NO ONE called!! I then called on Friday and I was put through to ...
FIRSTLY I HANDED IN MY PHONE TO BE FIXED, THE I WAS CALLED A WEEK LATER AND TOLD THEY CANT ASSIST ME AND DONT HAVE A BATTERY FOR SONY EXPERIA NEO, NOW I WANT TO CANCEL MY CONTRACT AND THERE IS NO ANSWER. SO VODACOM WHY SHOULD I PAY FOR SOMETHING THAT IS NOT WORKING AND STILL PAY FOR THE DEVICE... ...