Two complains: 1. Its 10 past midnight and 20 mins ago i called your call center to report an illegal subscription on my data sim card by cellspice which is taking R7/day off my account... The call center was very noisy and couldn't even hear myself speak. 2. I've never subscribed to cellspice for ...
I had a problem with my 8ta account and was fretting phoning the call center as I am usually feeling despondent after such an interaction, but Aiden was friendly and helpful and sorted out my querie in two ticks. Thank You Aiden8ta you have a keeper in him ...
Outsurance has advertised on several occassions that if they can't beat your current premium they will pay you R400, however on Friday 22 feb I sent an sms for them to call for qoutes for my vehicle insurance. A gentleman by the name of Jako called to get my profile and give me a quotation. He ...
Aside from showing no empathy towards my query pr situation. I want to bring to your attention the following. Your internal politics or processes are irrelavant to me. When your agent contacted me for whatever reason he contacted me, I the lay man, the ordinary man on the street am only aware that ...
After I sent a mail to cancel my vitality membership an agent called me and insisted on sending me info to show me the savings on vitality i aggreed to view this but i was deceitly conned into another months vitality premium being deducted as i didnot change my decision to cancell vitality I ONLY ...
I lost my phone today and i called call center trying to do sim swap, and i got a help from a lady who does not know how to help the customer and is not the 1st time i got that bad serivece from the ladys who work at mnt, i called again and i got help from a guy who did help me very well. those ...