I have reported 4 times that my voice mail is no longer working. Each time I hold for at least 4 minutes to get thru I repeat the same issue, they put me on hold for three to five minutes. I am told they have reset and I must restart my phone and guess what it does not work! I left a message with ...
I have had it with PATHETIC service from this wannabe service provider. Yesterday I received a call from Blanche (who promised to contact me a WEEK ago) telling me that she had no idea I was looking for her. Then she went on about not knowing what happened to the handset I returned. I want to ...
When I log into Mtn active, I don't see my own details, but someone else's details. I have contacted Mtn twice, but still I can view ALL the details of a different person. (Who they contact, where they stay, email address etc etc ...). I am not happy that my details might be out there for someone ...
I called in and reported activity on my account - being upgraded without my knowledge. I have been given a reference number but now I have received an sms saying that the new phone has been shipped and invoiced. Is hold not put onto this before you proceed. I also called in to 0821959 and when I ...
I have been on hold for 1 hour waiting for some one to pick up my call and then eventually help me with my query. some girl eventually picks up tells me i have reached the wrong department i must go through to devices then tells me she will give me the number for the department and put me through I ...
All i need is a simple f8cking card - i have been so patient not loosing my cool with the call centre because to be fair they are very helpful when you call them - however, i reqsted a card from them;told to wait a week;, no delivery - called in again; they apologised said they will courier it-gues ...