On the 16th January 2014, I logged a query with regards to my bill received for roaming. Case no 4011601534. I was promised by Phumla that i would receive feedback within 24 to 48 hours. Its now a week later, and no feedback. But CELL C will be happy to debit me next week, I have been your customer ...
I logged a fault on my land and ADSL line on 7 January. It took Telkom 2 weeks to send out a technician. I had to make almost daily calls to the call centre to follow up on the complaint and eventually to escalate the call. Every call is on average 20 minutes. With no land line I have to use your ...
I received an sms on Monday the 20th Jan with a message to call them as my account was overdue. I immediately called the 0861147147 number to query this as my account has never been in arrears. The lady that answered told me that there must have been a mistake as my account was not in arrears. ...
I called Nedbank a couple of times to arrange that they debit my FNB account on a specific date & gave them details from which to debit, initially they debited on the wrong date & when I told them that they were debiting on the wrong date they still carrieds on. I then cancelled the debit ...
I called R&T in regards to my Edgars account. I keep receiving messages notifying me that they havent received my payment when I know too well the payment was made 2 weeks ago. I asked how this was happening because I receive at least 4 text messages a day and its now annoying. I spoke to this ...
I have a pension fund claim that my previous employer's HR department was handling for me, I never received any feedback from the Pension fund administrator's in case being Alexander Forbes, I contacted their call centre last year on the 11 th of December and have been speaking to numerous call ...