Why can City of Johannesburg not sort out their call centre. The latest call avoidance technique they use now is they answer your call but without even speaking immediately place you on hold. If you don't want to do your job then resign and let someone else take your job who is interested in doing ...
I have now decided that if i don t get a call from either Kenth Ngwenya, Jason Hair or Sheldon Joseph today then i am going to port my number to cell C. I spoke to a contact centre agent Sally on Monday who said that Kenth Ngwenya was going to add my sms bundle and i would receive a sms once this ...
On 6 March 2013 I ordered an Apple IPAD. An hour or so later I cancelled the order as my husband felt that an IPAD would not suit our purposes. After much deliberation, on 3 April I ordered an Acer P2 laptop. I was told that delivery would take 15 days maximum. Yesterday, 9 May, I called FNB in a ...
A copy of my Court order was send more than 2 weeks a go. I allready received a clearance letter from the other ITC companies, but not from them. The one operator told me the call was loged on the 29th of April, when I call again the other operator said that it was logged on the 30th??? However ...
On the 7/05/13 I recieved an sms from Nedbank stating that my cheque account was in arrears, this confused me as the only way it could have happened was if my account had a overdraft facilitity. I called the call centre and spoke to Florence Molefe, who said that i had withdrawn money and ATM when ...
I had a problem making an internet payment to an ABSA account so I had to call the call centre. Waited 5 minutes the first time and gave up. Waited 10 minutes the second time. I was trying to make a payment to IDECO, which works as a linked ABSA account and not an ABSA account. I did not know that. ...