I applied for a telephone transfer on 19 April and paid R318. The transfer must be from 1 house to another house in the same town on 1 May. I phoned 2 May and the call centre said I must first pay R318!! which I did 2 weeks before. I phoned again 3 May and the call centre said it will take 48 ...
I called in to ask for Cellc's customer service email address because I need to contact the repairs division and I was having trouble sending the email. I spoke to Zodwa, she was very helpful and friendly and when we ended the call she wished me a happy mothers day. That was unexpected and very ...
I changed my debit order date for my personal loan to the 4th of every month. On the 2nd May my nedbank personal loan came of my account which in turn made my medical aid payment bounce and I was charged R90 for my medical aid payment being unpaid. I called the call centre complaining that my debit ...
A new insurance policy from MiWay worked out to be too expensive for me. A quality control consultant phoned me, heard my complaint and offered a lower premium. Two weeks later another consultant phoned to offer the same lower premium??? I stood my ground saying that this was already offered to me ...
After recently buying a vehicle I contacted MiWay, Budget, Outsurance, Auto & General and Discovery for a quote. All the quotes came back reasonably close to each other except... OUTSURANCE! After asking the consultant on the phone if he can give me something cheaper as I do have other quotes ...
My wife and I have taken upgrades on our phones during April 2013, the BIS service was supposed to be cancelled on the old contracts and activated on the new contracts, this was done, however we have been double charged on the bis service. We have called the call centre, they informed us that the ...