I contacted Cell C on 30APR13. I was doing internet banking and accidentally inserted a payment to Cell C instead of to actual account I was meant to pay. Only to realise later of the error. I contacted Cell C for the money to be transferred back to my account as the money was paid in error. I was ...
HI, I HAVE A BLACK BERRY AND WAS ACTIVATING MY BIS ON THE *147# OPTION, WHEN I MISTAKELY CLICKED ON THE WRONG OPTION FOR THE SAME AMOUNT OF R57, WHICH IS NOT ACTIVATED ON THE MODEL OF PHONE I HAVE, I IMMEDIATLEY CONTACTED THE CALL CENTRE TO REQUEST THEY CANCEL THE OPTION I CHOSEN AND ACTIVATE THE ...
I am seething over the service I have had from Clientele Life. I am married A.N.C .I took out an Open Ended Savings Policy with them 10 years ago. This policy has now matured. I have spent days trying to cash in my own policy. The problem has arisen because my husband pays the premiums from his ...
I was billed R200 for data that i didn"t buy, phoned the call centre and was told that i bought a R200 data bumdle..funny thing is that my sim card hasn"t been used for at least 3months prior to that (wasn"t even in a phone at all for the last 4 months) I requested a statement and ...
I took out a funeral cover for my grandmother with Assupol life. She passed on before the cover qualified. I called Assupol to cancel as I did not need it anymore. I was advised to send through a letter stating my policy number and attachments like death certificate and my ID, which I did. 2 months ...
I have been trying to follow up on a contract since last week friday- after the call agent at cell c made a complete mess up of my details and contract info. I have been phonin, emailing, smsing, send via the website- no-one gets back to me!! when I call I am always on hold for between 10-20minutes ...