Oh dear, why did you have to move from Standard Bank to the dreaded ABSA? Tried to get a question answered by your call centre 5 mins ago. Needless to say the script reader could not help me and when I asked to be transferred to someone who could was told "they don't take calls". Asked for a supervisor. held on so long I put phone down.
My relationship with you has lasted 5 minutes and I am already furious.
Your courier company was most pleasant and efficient - perhaps you could use them to train your call centre agents
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