I called Vodacom to have a number blocked because of someone who is harassing me with excessive calls and messages and was informed that they cannot block a particular number (only ALL incoming/outgoing calls). This is unacceptable as this makes Vodacom a third party as a channel for harassment ...
I contacted the upgrade call centre to upgrade my one (of five) contract to a 24month contract which included a Samsung S3 Mini for R199 per month for 24 Months. On the 15th of May I made contact with Cell C via email (REF: 122160368) to query why I had to pay R833 on the above mentioned contract. ...
I take this moment to commend and compliment OpenWeb on their service as they respond within an hour of logging a ticket no matter what time of day it is. This is now the second time that I have logged a fault after business hours - 20:00 to be exact - and within an hour they have contacted me. ...
I am on MTN pay as you go, I lost my blackberry I was on BIS, I replaced it with another blackberry when I tried to activate my BIS I was told that they no longer have the BIS but the Blackberry absolute service which expires in 60 days I activated it and I got 200 MB data which I tried to used for ...
On 13 May 2012 a MTN account was opened in my name. When the first debit order was taken from my account I immediately stopped this account and informed MTN that I never ed opened this account. MTN only stopped this account in September 2012.By now this account accumulated to R13753.42. MTN handed ...
Called in the call centre in regards of the sms i received from Finchoice, after waiting for a while for the next available agent, Finally somebody attends me so i asked her to call me back as i have waited long enough already. she assured that she will call me back on my landline shortly however ...