I have enquired numerous of times on Vodacoms website for an agent to call me regarding a Contract I would like to apply for. I have been waiting for 2 weeks, someone phoned me i asked them to call me back in 10 minutes just to get my details for them and I am still waiting. I want to take out the ...
I got a quote from Outsurance which was not less than my current insurance from Dial Direct (it was, in fact, significantly more). When I asked about getting the R400 they promise in their advertising I was told to stay on the line. They then cut me off. When I phoned again with my reference ...
Pathetic service. I am first told by consultant that in order for my claim for my cell phone I would first have to pay the excess. I would have to pay the maximum amount and once the phone is assessed and it turns out I have to pay in less, I would then be refunded. But I wouldnt just be paying the ...
I attempted to purchase a car privately and Wesbank assigned Titleguard to handle the vehicle transfer process. Zanne Leitao was assigned to my case and was just unbelievable throughout the entire process. She kept me up to date on the progress as it went on. In the end, the seller cancelled the ...
I renewed my contract with Vodacom and opted for the Red Advantage. Well of course Vodacom did't do what was asked and instead extended my old package. I called the contact centre who said they could not help but would have someone call me back to sort out the problem. That was two weeks ago. This ...
I lost my phone on Sunday 2 June 2013 at around 8:45 pm, Ive been trying to stop my sim card by dailing 082 111 but after about 4 tries waiting for about 5 min each time and trying different languages (hoping i would get a faster response) I decided to give up. This is really poor from Vodacom's ...