Can I please find out why my account is not being debited and could i also find out why I am not receiving my statements. I have attempted to get in touch with their customer services center but i keep getting cut off every time and none of the agents have the courtesy of calling me back. ...
I am now very frustrated!!! Mboneng who was supposed to call me with regards to my query still has not called!!! I called the call centre again yesterday and the agent advised me that initially my contract had to be changed to a Straight Up Top Up, which wasn't done. It was just changed to a ...
On 3rd April I was double charged while making a debit card purchase. I called in a day later and was assisted, during which I was promised the refund in 12 working days. I received no response after the mentioned 12 working days it would take to resolve. On the 1st of May I called again, was ...
I had an accident on the 18/02/2013, my car has been repaired and collected but to date I still don't have a feedback from King Price in connection with the third party as they were dealing with them directly. I have kept my contractual obligation by paying the excess which they should have ...
I called the call centre with some queries on my account. Sne was the one who assisted me, she was so helpful and I could hear the friendliness in her voice as we spoke. I asked for some documents to be emailed to me and that was done in an instant. To add the cherry on top, my call got cut off as ...
Applied for new contract on the 30th May 2013 when I phoned today 3rd June I was told that my husband must write a letter for Rica so that it can be transferred to my new contract. mMy numbe is currently a pay as you go. Why was I not told when I arranged for the contract. Please could someone ...