Today I called 808 twice to query a new handset ordered at Blue Route Tokai 2 weeks ago. After completing the security check twice on the same call and on the subsequent call I was put on hold for an unacepptable amount of time. Agent was ill equiped to assist me as A) could not understand my query ...
I have called CELL C since 21 FEB 2013 telling them im unable to use my R50 voucher to load my air time! it said this voucher can not be used I spoke to Maria, Happy, Tsepo, Pumzila, and last Leezan!!! First i was told its a network problem. Then I was told the voucher was used on the 6th of Feb at ...
KIC's customer service standard is the phrase: Our technician will contact you 30 minutes before they arrive. They cannot tell you when the technician will arrive because this information they do not have either. I have been waiting for a technician to attend to my brand new KIC fridge since ...
Message to all ye who are planning on making a booking with British Airways, aka Bad Attitude... see below for what happens if you make a mistake, oops!! And watch their reply on this site... They will tell me to log a complaint onto their website, so, like most corporates, they will do ANYTHING to ...
I DID A INTER-ACCOUNT TRANSFER, A TRANSFER FROM MY CURRENT ACCOUNT TO CREDIT CARD. WHEN I TRIED USE MY CREDIT CARD IT GOT REJECTED. TRIED TO DO AN EFT IT GOT REJECTED. I PHONED TO CALL CENTRE AND I WAS TOLD THAT THERE IS SOME TRANSACTION THAT NEEDS TO BE CLEARED BUT CAN ONLY BE DONE TOMORROW (9 FEB ...
I am so furious right now it feels like I am going to explode!!! I am trying to reverse a transaction that never went through nut NOBODY is able to assist me not one person!!! I have asked about 10 people to put me through to the right department but they don't even know which department it is! If ...