Following up on my 3G account being over R4000 after the sim card and number was blocked following a smash and grab. according to MTN when a number is blocked it still allows for subscription services to be charged for. this is unacceptable as the reason a sim card and number is blocked is so that ...
Ive had a Vodacom data line for about 3 years, I've always had full signal at my complex in blouberg, the line had a download speed of about 4 - 7mb/s. Last year September my line started slowing down, to 0.10mb/s, I then logged a call with Vodacom the next month, they then sent someone out, and ...
For the past few months we have been using our dstv at our holiday house on a 'pay as you go' basis. So tonight when we arrived I mustered up the courage to make the 20 minute phonecall to re activate for the one evening we are spending here only after the online self help service failed to work. I ...
Due to a change in my personal banking details, and after informing the service provider, my monthly debit order was not taken off and due to that, my line was suspended immediately without notice. I called the call centre and was adviced to make a cash deposit and fax and email proof of payment ...
I called Cel C on the 1 June 2013 after realising they had not topped up my account neither have they loaded my data bundles. I was told the matter would be resolved with the technical support within 48 hours. It's 4 days later and I have called in, I was told I would be contacted my a manger ...
I called 10210 to cancel my business line, I was then told the correct number to call is 10217. After calling 10217 and going through all the channels, I eventually get through only to be told to redial and chose option 1, then option 5. This wasn't correct (option is for new services). So I called ...