I reported a problem to the MTN call centre in South Africa that I was having of sending SMSes/text messages to a particular friend's Georgian number, in Georgia. A ticket number was opened but MTN, despite promising to resolve the problem and get back to me within five to seven working days, have ...
I purchased a textbook from kalahari which was an e-book. This e-book was very slow and the page numbers were not corresponding to my study guide. I called the call centre at around 10:30am on Monday the 10th of June and Sulaiman Johnson, the call centre agent, mentioned that this is the second ...
I PHONED LAST WEEK TO FIND OUT WHY I AM PAYING SO MUCH FOR MY DSTV, THE OPERATOR TOLD ME IT'S BECAUSE I'M BEING CHARGED WITH INSURANCE FOR AN OLD DECODER THAT NO ONE TOLD ME TO CANCEL, ON THE SAME DAY I MOVED MY DT ORDER DATE. THE OPERATOR TOLD ME THE AMOUNT DUE IS R640 SOMETHING WHICH I PAID VIA ...
In January I called the call centre as I never received a statement from absa credit card. the consultant informed me that I am paying more than I should and my account is good. February I called again and I paid. april I receive a call that account is in arrears. I asked the consultant to prove to ...
I called Forchini call centre this morning to correct my information as it was captured incorrectly when the application was captured. Pearl advised me that I have to send a copy of my Id so because I did not see why I needed to do that just to correct my surname, I requested to cancel the ...
Since the beginning of April, I've had a problem with 3G coverage in the area where I live. When I called the call centre to enquire about the problem, I was advised to go to a cell c shop and fill out a "network coverage problem sheet" witch I did and then I they told me I should phone ...