I'm insured with outsurance, called them to change my address for my household insurance, the premium decreased and the consultant told me that I would get a refund. However they decided to debit my bank account and send me numerous SMS's and emails to say my debit did not go off and that they are ...
I contacted Discovery to lower my plan a month ago and I still have had no feedback as to the progress of my request. I was sent forms to fill out which i did immediately and sent them through to be processed. I had to phone Discovery to get feedback and now they tell me that i filled out the ...
I phoned in to change my street address, because i moved house recently. Unfortunately i didnt take the lady's name who helped me but i'm sure if you look up my details and see my last call, you will see who assisted me. Really such a pleasure to have spoken to someone who cares about her work and ...
I am trying to get hold of the credit card division of nedbank as well as the personal loan department of nedbank to make suitable arrangements in paying off my accounts by them but for some reason no one can assist me in telling me where my accounts at the moment please assist ...
On the date mentioned, I was on my way to Randburg from Potchefstroom when my vehicle broke down at the Sasol Garage on the N12 (right next to Soweto). I phoned the SOS call centre and Malvin was the person who took my call. I explained my situation to him and he went out of his way to find the ...
I HAVE NOW CALLED IN SO MANY TIMES, DONE THE BACK PAYMENT SEND MAIL OF PROOF OF PAYMENT, CALLED AGAIN HOLDED ON FOR ANOTHER HOUR . FROM ONE CONSULTANT TO ANOTHER HAD TO REPEAT MY STORY MORE THAN 12 TIMES . I AM NOW OVER THIS AND WANTS FEED BACK FROM DISSCOVERY & VITALITY. I AM GETTING TOLD THAT ...