Spoke to Kabelo today while having an elderly woman (my mum) on the line. Kabelo was patient and assisted and had patience resolving a technical issue with her. Good stuff as this sort of service is rarely found. ...
Called re revision of my monthly premium. First spoke to Thumi, who was so friendly and professional!! After hearing what my enquiry was, he put me through to Lushendran who was just as friendly and professional. The whole experience felt unreal - hardly ever get this kind of professionalism at a ...
I Have been trying to get a settlement letter on my credit card since 04/06/2013 Up to date i have had no luck!!! Every time i phone into the call centre it's promises and more promises but nothing happens? Your Service is really bad and your staff seriously needs some training! If you dont want me ...
I have been a loyal MTN & Altech Autopage customer for many years & have had to convert my number to a prepaid number due to the fact that we will be living in another country for the next two years. I have been trying to use the contact airtime but as I have been away I have not been able ...
I have been a client of cell c for years, but after my most recent upgrade have been filled with bad experience after bad experience, the latest being that my account was debited twice in one month and no one has any explanation as to why. I have been calling the contact centre and all they tell me ...
I have acredit card with african bank i have been paying my instalments by debt order what african bank has done for the past 3months is charge my credit card amount and another persons instalment on my account i have told afircan bank several times to rectify this but until now the have not i have ...