My 24 month contract has lapsed and i have been trying since Sunday to migrate to a prepaid account. After physically going into the Zevenwaght branch on Sunday, the consultant informed me that she could assist me but i should dial the 808 number. I did this and was advised that i should call again ...
I upgraded my contract on Thursday 6 June 2013 over the internet. I received a call the same day from the call centre and confirmed details. I asked when I can expect delivery of the phone and I was told "on Tuesday". As I have not heard anything today from them and it is Tuesday I called ...
Hi I would just like to express my dissatisfaction on your agents behalf she was rude and didnt even bother to change her tone of voice. Im sorry but who on earth verify's your details with an account number and pin in a country plagued with!!! Also she was very eagre to get rid of me I didnt even ...
I was due a payout on 01 June 2013 for my non claim bonus for R6541- POLICY # OT4791546. I however cancelled my policy early March since the cost of the policy was -R132 and the debit order charges were getting too high. The person who took the call not once mentioned that if I cancelled the ...
In April i upgraded my contract and took a laptop with cell c. A week Later i received the laptop and everything went fine. A month later i called the callcentre as i realised only a R10 was deducted, the consultant then told me that is all i would be paying for the month and no other debits would ...
My asus laptop as given my problems almost from day 1 - half the keys on the keyboard simply don't work. I have tried repeatedly to contact asus South Africa, both by email and by phone. When I contact the call centre on 0861278772, I am instructed to call 0861278792 where noone ever picks up. It ...