What a pleasure to deal with Deneze. Spoke clearly and was very efficient - more than I can say for other insurance company staff. Deneze is an asset to Outsurance with her customer service efficiency. Thank you Deneze for your assistance. There should be more of you out there. ...
On 11/06/2013 i called in to ask for help with regards to Faxing a Death Certificate for the deceased who's account is still open. i keep getting SMS's daily threatening me of Legal action. i spoke to a few agents before i got put through to the receptionist "Admin", the agents need to ...
I was unfortunate to have my cell phone. I contacted MTN and they provided me with my insurance companies details I had 48 hours to report the matter to the police and obtain a case number as per my insurance policy. I required the IMEI number in order to black list the phone and claim from my ...
I requested a call back from Discovery through their website. The call was returned by a gentleman by the name of Phumlani Hadebe. He was very professional, patient and thorough in his explanation of the details that I needed clarified. Thank you for we need more people like these in the workplace. ...
Ek wens elke persoon wat by 'n call centre werk kan by Amori klas kry van hoe om met 'n klient te praat!! Sy is die vriendelikheid vanself en baie profesioneel! sy maak seker ek verstaan alles en praat ordentlik en duidelik sodat ek kan hoor wat sy se! Amori het my baie vinnig gehelp en sy is net ...
I have changed my contract plan on the 12th of May to a top up 200, I have explained to the stupid consultant that i don't want to pay anything that is more 450. On the 1st of June i didn't receive any data, i have been calling the call centre almost every day from the 1st of June enquiring about ...