I'm trying to cancel my adsl service. Their site offers no clue as to how to do this. So I wrote an email to [Email Removed] 4 days later no response. I've phoned their call centre twice... both times holding for over 20 minutes waiting for a human to pick up. To add insult to injury, it's not that ...
I have never has such an issue to cancel a contract as i do with Cell C. I sent a letter to fax number 084 14329 on the 16/05/13, which was a calendar month notice, to cancel my cellphone contract. To date nothing has been done. I have called 084 145 countless number of times but the call centre ...
Called and emailed my cancellation on 3 June 2013 as my contract period is up 3 July 2013. I received an sms advising that my contract will migrate to prepaid on 1 July. This morning I phoned 081 180 as my contract is still active. I was told that this will be taken up with cancellations and ...
I/ we have experienced massive problems with dropped calls. Make a call, chat for 1 minute and the call is dropped, phone again and the same thing happens. Sometimes one makes 6-10 calls to the same number. Call centre and coverage denies the fact that there is something wrong somewhere, that is if ...
We applied through Standard Bank Customer assist program on 6 June 2013. Numerous calls to find out the progress of the application, and our application not even touched. After I viewed a lot of complaints on Hello peter regarding their response and helpfulness towards clients I was speechless. ...
Thanks to you not informing me that this service is not available for the Blackberry Z10, I have lost over 200mb and R200 worth of air time. Also had to stand in a Que of over an hour on Saturday to sort out this mess on my account. Now I have to wait for them to refund my money that was taken off ...