End of April 2013 I phoned Outsurance regarding their cash back promotion on car quotes. I spent a long time on the phone to go through all the procedures and at the end of it all Outsurance could not better the premium I paid with my current insurance. The operator had all my details but not once ...
I'm typing this complain while I'm still on hold. It's been almost 23 min now! Not even the government departments take this long to answer a call. 24 min now... ...
On 12 June 2013 I called in to vodacom to request that they change my current smartlight plan to top up because its too expensive. I spoke to an indian lady and we were on the call for more than 20 minutes. She confirmed that the migration will take place on the first of July. I have to finish my ...
I phoned Spectramed today and requested a membership certificate. The call centre agent was very friendly and helpful. They are always quick to answer the phone and I am always happy with their service. ...
I have called the Cell C call center 3 times regarding an upgrade, and all three times got the agent to escalate the matter. The agents promised me that this would mean someone would call me to resolve the matter. I am still waiting for the promised feedback 2 weeks later. As a CellC client since ...
I upgraded by contract with virgin mobile, spoke to tshego on 28/05/2013. It was promised that I will get my new contract benefits from the 1st of june, but no benefits. I spoke to thandeka on 20/06/2013 and was promised that new contract benefits will be loaded on the 1st of July 2013, still ...