I have a contract with Cell C, but my problem is loading prepaid airtime on my daughter's phone. Having bought airtime through online banking 14 hours ago, the airtime has still not loaded on the phone. When I called the Cell C call centre they kept passing the buck. Nobody has been able to help me ...
Hi Just want to thank Simphiwe for the excellent customer service she gave me and following up afterwards that everything have been sorted out for me. You a sta ...
Ive been trying to get these guys to send me a confirmation letter for my 2 contracts that I have with them since the cancellation date of the 16 May 2013 at 14:30pm when I spoke to Tebogo who advised me that her retentions team will send the confirmation OF CANCELLATION FOR BOTH CONTRACTS and that ...
Being a bit over eager and perhaps not doing enough research, I jumped the gun into getting a Life Policy with Outsurance. The brilliant product had me hooked. Once i spoke to the consultant, recieved the documents i realised that i had maybe got in a bit over my head. With an apology for wasting ...
I bought a product from your call centre and when contacted for the delivery address, I was appauled at the level of disrespect that your contact centre agents speak to customers as if they doing us favours not knowing that they only have their jobs because of us. I spoke to a lady who could not ...
I lost my fone last night and im getting bad service just to register a claim, i phoned this morning was told i will get a call within 2 hours and there is no call, when i call back i still has to hold for 10 minutes while being transfereed from pillar to post. I will not stand such bad service, i ...