I phoned the Outsurance to request a quote on car insurance, as I was looking at what the total cost would be for both the instalment and insurance. The call centre agent went through a lot of questions and then requested my banking details. Thinking that it was part of the process I released ...
Can you please employ people who understand english! Every second question they ask is excuse me. I bought for the first time pre pay phones x2 from neotel and very dissapointed. Non of the numbers provided works!! I try to explain this to the call centre but they just dont understand!!! On YOUR ...
How many times must i call these *ssholes at the callcentre, only to be put through to the wrong department. No one is able to resolve my problem. My phone is blocked every month due to high usage. yes R5.62 is high usage. Pathetic service you disgust me, your staff disgust me, and you should be ...
I requested back logged statements for my cell phone account with great trepidation and anxiety due to my previous experiences with Mtn. HOWEVER, I received all that was needed within minutes of my request! THANK YOU OLGA NTSIME! Your assistance and level of service is superb! Maybe Mtn should ...
You guys that work there are absolute . for four months I have been asking for my bill to be mailed to me at he start of the month. but everytime I have to phone to ask for my accounts then I get toold that I am not complying because I do not pay my bill. HOW THE AM I SUPPOSED TO PAY MY BILL IF I ...
I never received my tax certificate, due to postal strike. Tried calling the the customer service centre 2 days in a row on 0860607500, holding on for over 10 minutes with not success. I have since emailed Old Mutual, with automated reply and not contact. Seems impossible to speak to a consultant ...