I paid my car off last month and MFC still debited my account-I called the call centre (after holding for what felt like the whole day) and was told to go and reverse the debit order at my bank as it would take up to two weeks if they have to reverse it on their side, I obviously chose to reverse ...
Im trying to get hold of someone to explain why my account has basically been billed twice. I have hel;d for nearly 30minutes at your call centre to speak to someone which is ridiculous on its own. please get someone to contact me to get this sorted out. ...
I recently dealt with Sithe Ngudle (Sithembiso Ngundle) on an insurance request and quote. His service and follow up has been good enough to get me on this forum to compliment him - quality needs to be recognized. He was knowledgeable, efficient and and accommodating, and I appreciated his service. ...
Yesterday I received a mass distributed SMS from Nedbank promoting their insurance services. I replies 'YES' to be called back. Later in the day I received a phone call from an annoying call centre agent. After about a minute of chatting the telephone line dropped due to general poor cellular ...
I wanted to do a repurchase on my Unit trusts. I have sent my docs more than two weeks ago but had no response. I simply phoned to enquire on the progress and to make sure they received my form. I was unsure of how to fill in the form and she got very impatient and accused me of shouting at her. I ...
Since last month (June) I have been receiving at least 2 calls per week from the call centre, demanding payment on my credit card. After the first call, I advised that I am waiting for my employer to pay me, therefor could not make payment. I was asked to fax my payslip, letter from my employer ...