I recently sent in two Internet dongles to Cell C, after both stopped working a few days apart. I was informed that the software needs to be updated for them to work. Vivian a supervisor from the customer care line contacted me to explain the situation. I noted that I know more people with the ...
After spending about 20 minutes on the line, whilst put on hold you just cut me off. You have all my details but the call centre person does not call me back. Pathetic service.! ...
Dept leaves a message on my phone telling me to call THEM and then expects me, the customer to hold!! Why am I, the customer not given the opportunity to leave a message? What a cheek. One of the reasons I switched banks is this shoddy service. You can call me and if you don't reach me, you can ...
I was waiting for the City to City bus for more 1 hour and calling them to ask where is they bus, they said they'll call me back and they didn't and I call more and they said they call me but they didn't. It was so cold and they didn't care where I was on the03/07/2013 time 03:00 and it so cold and ...
Standard bank failed to deduct the money that is due on my account in April and added interest because someone on their side changed the debit order date to a date i did not agree to. I paid the interest and logged a query but no one gave me feedback on the query. why should I pay interest when ...
The service that i experienced at the standard bank call centre was unbelievable, i made a transfer using online banking and there was an error that occurred, the charges is more than the money i had to transfer, the money is going into an account that does not receive RANDS as it is an eBucks ...