Bad attitude from a call centre operator. not willing to help and very rude over the phone No formal quote can be sent to me to have a look at. Quote amount was only based on telephonic discussion. Very bad service. How do you expect me to take out insurance when I cant have a formal quote in ...
I paid my account as usual on the 25 of last month and till today it has not been allocated, i even sent the proof of payment to accounts a week ago, i even got a sms saying my account is overdue? i have had RCS for many years and have never paid late, i have called the call center many time and ...
Extremely bad Call Centre Agent!! I called Discovery Health this morning at 06:35 to query something, I was on hold for 7 minutes until my call was "answered" by an agent, the agent placed me on hold immediately with no answer, I then waited another 4 minutes until the agent came on the ...
We had my husbands data card and iPad black listed, as we thought it was . but it was miss placed. On 23 June we where at Cell C in Menlyn requesting them to remove to block. Forms where completed and the request was submitted. On Monday 24 June my husband went back and they said it will be sorted ...
I logged a complaint on 26 April 2013 and still waiting for a manager to call me back. Please call me or emal me directly on [Email Removed] ...
According to the automated voice response system, I was due for an upgrade. I called 808 (call centre) to find out if there was a specific package available. The agent did an extensive background security check (phone numbers, address, work history, physical address, bank info) and then said for ...