Phumzile responded to me quick and efficiently regarding my query. My line was suspended for days now but when i call the call centre i came through phumzile. My line was activated within 5 hours as promised. Phumzile Mpofu is an asset to your company and i wish everyone could be more like her. ...
This company is a big they have a bunch of monkies working there who have no idea what they doing and they just transfer you from one person to next and no one knows what is happening They debited my account without authorisation and no matter how many times i try to call and query this, they ...
LITERALLY SERVICE WITH A SMILE WITHIN SECONDS... I REQUESTED AN UPDATE ON MY PERSONAL POLICY DOCUMENTATION AND RECEIVED IT PROMPTLY. I ALSO ASKED FOR A LETTER TO NOTE THE INTERESTS OF A FURNITURE STORE I AM MAKING A PURCHASE THROUGH, AND THAT WAS ALSO HANDLED PROFESSIONALLY. ...
I called the call centre from my cell for an international transfer query. The wait and general service was appalling. I called 0860109799 and an irritating futile voice kept me waiting. Thereafter I called a lady named Floria on her personal work line, whom I dealt with with on one occasion ...
I am still dissapointed by the level of service received from Vodacom. How is it possible that I upgraded my contract to data package without signing the contract nor agreeing to those terms and conditions. Is it that against customers rights. ...
I accepted a quote for car insurance from Virgin Money on 20 July 2013 to take effect 1 Aug 2013. Lawrence Maphosa sent me an e-mail on the 23rd for my car inspection and confirming everything is arranged. I took my car for inspection that morning and passed. On 1 Aug my instalment did not go off. ...