I have a Vodacom 3G card. The contract is R149 per month and if you go over you pay for the data used. I requested that my statements get e- mailed due to our bright postal. I saw last month that my payment on the 3G is R158 and thought that was due to spending a lot of time on the internet. This ...
I tried calling the 808 number on the 13th of August at around 7pm, there was no answer till I abandoned the call. so I thought maybe the call center is closed at that hour but it would be nice to have an automated system informing customers of the call centre operating hours..then today on the ...
When I called asking for a particular person whom I always insist I get transferred to, Bonolo Masemola with her good attitude persuaded that I tell her what my need was. Before I knew it, she was that kind gentle lady that helped my thoroughly and I totally enjoyed her assistance. I would ...
NO SERVICE!!! WHEN YOU FOLLOW UP ON YOUR PHONE THE STAFF WILL JUST TELL YOU ITS SENT TO RAM FOR DELIVERY. AFTER MAKING A SCENE, TSHIMA TOLD ME THERE'S NO MICRO SIMS. SPEAKING TO MANAGERS AND SUPERVISORS THAT MAKES EMPTY PROMISES THAT DOESNT COME BACK TO YOU LIKE CRIAAN. MANDLA THAT SAID HE WILL ...
Good day, I would like to compliment Monosi Koenane, the call centre agent who took my call today. The lady was wonderful to talk to, she gave me all the information I needed and helped me effectively. Thank you Ms Koenane, keep up the good work. As a new Bonitas customer i feel really welcomed. ...
I deal with call centres in the financial, insurance and medical aid industry on a daily basis. Call centres can be frustrating, however, when attended to in a professional, friendly and efficient manner it makes it a more pleasing experience. Thabo Selomo was all of the above and in our current ...