I have been a client of Dial Direct for several years and never put in a claim before this. I was truly impressed with Galied Nel as he helped me so effieciently. He is great at his job. Thank you Galied and well done. T.Adams ...
It is 2 weeks now and I am still waiting for a Team Leader to contact me regarding my Query, called the call centre and spent 45 mins on the phone with them and they could still not help me with my Home Loan Query, then went into a branch and the guy who helped me also had to call the call centre ...
On the 15 July I recharged my account with R279, I tried to purchase data bundle but it did not work. I then phoned customer care and the lady said I must do a sim swop as I have an old sim card, she did confirm that I did have credit of R279 in my account. I finally went on the 08 August to do the ...
AN ADVISOR FROM THE SAMSUNG SERVICE & REPAIR CALL CENTRE WAS NOT ABLE TO ASSIST US & GAVE US AS LITTLE ASSISTANCE AS A 10 YEAR OLD WOULD IN REPAIRING OUR WASHING MACHINE, THIS RESULTED IN A FLOODED HOUSE & WET CARPETS & OTHER ELECTRONICS. ANY ASSISTANCE WOULD HAVE BEEN APPRECIATED ...
You have now phoned me 3 times about a contract I DON'T WANT TO CHANGE. Stop phoning me!!! Your guys are VERY persistent and don't care about what I have to say. The fact that I can't upgrade my contract for 24 months once started is just BAD. But you INSIST on selling it to me anyways EVEN WHEN ...
I phoned the call centre this morning at 7h10 about my card which was frozen due to FICA documentation outstanding. Ramaan was very professional and promised that he would follow up and respond before 9am. He phoned me at 8h40 to say that the issue was resolved and my card unfrozen. I even tested ...