WE BOUGHT A NEW VEHICLE AND I PHONE THE CALL CENTRE TO ADD THE VEHICLE TO MY POLICY. LIZETTE HELPED ME AND GUIDE ME THROUGH THE WHOLE PROCESS. SHE WAS SO FRIENDLY AND REALLY MADE ME FEEL LIKE A QUEEN. SHE WAS TALKING LIKE AN OLD FRIEND AND WAS GIVING ADVICE AND GUIDANCE IN A VERY PROFESSIONAL, ...
I recieved my first statement from Jet ever, Jet use to sent statements to my Mum as she is a secondary user of the card and this has also dried up. I looked at the statement and noticed a fee called Jet Save/music/sim club fee, which I know nothing about. I called the call centre number 0860 113 ...
I complained once about the self payment gap I have on my medical aid, Danita responded and I must admit I was not a happy client, however she dealt very well with my query. I have since sent a few more claims to her and she has made sure that they are all attended to and I'm provided with the ...
I had a personal loan with FNB which was settled in 2011 but it is still showing an amount of R312 still outstanding. Last week Monday I phoned their complaints line to report this and a certain lady promised to come back to me with the resolution. Up until to date there is no one who has contacted ...
After complaining about Vodacom service, the response was very quick and unexpected. I received a good service from a lady called Rochell Carolus. She took time to listen and promised that the issue will be resolved. She really came back to me to make sure that the issue was resolved to my ...
I currently have a contract with Autopage for more than 4 years and my current contact ends as of 28/08/2013. I called the Call Centre to have this number converted to a Pre Paid option. I was informed by the Call Centre that this was not possible when my contract ended but rather only if I gave in ...