WE BOUGHT A NEW VEHICLE AND I PHONE THE CALL CENTRE TO ADD THE VEHICLE TO MY POLICY. LIZETTE HELPED ME AND GUIDE ME THROUGH THE WHOLE PROCESS. SHE WAS SO FRIENDLY AND REALLY MADE ME FEEL LIKE A QUEEN. SHE WAS TALKING LIKE AN OLD FRIEND AND WAS GIVING ADVICE AND GUIDANCE IN A VERY PROFESSIONAL, FRIENDLY AND SUPPORTIVE MANNER.
SHE EVEN WENT THE EXTRA MILE AND TYPE A INSURANCE CONFIRMATION LETTER BY HAND BECAUSE THE SYSTEMS WAS DOWN AT THAT TIME. SHE DID NOT ONCE COMPLAIN OR TRY TO GET RID OF ME.
BECAUSE OF LIZETTE AND THE SUPERB MANNER IN WHICH SHE ASSISTS ME I WILL ALWAYS THINK TWICE BEFORE SWITCHING TO AN OTHER INSURANCE EVEN IF THE PREMIUM IS CHEAPER.
LIZETTE YOU ARE A REAL QUEEN ASSET FOR KING PRICE INSURANCE. KEEP UP YOUR GOOD WORK AND THANK YOU FOR BEING A FRIENDLY VOICE AND HELPING HAND.
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