Last week Wednesday (21/08/2013) I filled in an online application for a loan. I was contacted and all went well until the Friday when I was told that it was approved but would get slightly less as I had a temporary loan from FNB (who I bank with) I then explained that the temporary loan is a once ...
I reported a missing online payment with call centre on 22/08 and she requested the missing payment to be investigated was told that i will get a reply within 3 business day. Called in again yesterday and spent 30 minutes explaining the same thing being put through from one department to the other ...
I would like to express my disgust at the fact that my account was debitted with R840.00 on 25th of August without prior arrangement or consent and upon calliing the legal collections dept i was advised that they have every right to debit my account for the amount as i am owing on my card. Who ...
The physio made a mistake with the ICD code. According to Discovery it was too generic. They amended the code and resubmitted the claim in April. I have phoned and logged more than one query to have the claim reprocessed. The resubmitted claim was rejected as it is a 'duplicate' even though the ...
I submitted a request to cancel Telkom line on 22 May 2013. As of today the line has not been fully cancelled and I am still be charged for the data part of the service (I ask you how can I used adsl data if I do not have a line). Have called Telkom 5 times to sort out and every time get told ...
My contract expired in Feb, I called in April and requested that the contract be cancelled this was not done, my account is still being debited. I called in again last week to enquire about this matter I spoke to Abdull and Sepilo, I was told that they cant find the call that I made in April, they ...