I had a query (disallowed driver) on my policy for a while which was suppose to have been sorted out by a consultant. The consultant had called me to confirm that the disallowed driver status had been removed and I did not check my policy schedule as he had confirmed that all was in order. On ...
I went online and applied for vehicle insurance within ten minutes i was called by Tumelo Matole who was extremely helpful and patient, he was clear and and tried to help me in everyway possible. it was an absolute pleasure doing business with him. It is very hard these days to come across ...
On 27 August I call the customer call centre and requested that my data bundle be upgraded. The person explained that they first needed to remove the old data bundle and then load the new data bundle. It should be resolved within an hour. Shortly after the call I received 2 sms's confirming what ...
I've applied for a home loan on my name and then my business name. They declined me but when I phoned them they tell me they need this documents. My credit score is so how now that I wont be able to get a home loan anywhere else. The won't tell you listen this is the documents we need. There was ...
On Wednesday 2013-08-28 i contacted the Bonitas call centre and spoke to a consultan by the of Sidonia Smith. She was very friendly, professional and helpful and gave me positive feedback regarding my query. At the time when my call was terminated i felt satisfied that my query had been resolved ...
I was very disappointed with the service i got from the above mentioned person, she was unprofessional, not willing to help and made me think she was doing me a favor. The big question in my mind is how do you do me favors with my money? Is this your guys key to find another service provider? ...